Customer Care

About Enrichi Living
Enrichi offers a curated collection of sunglasses designed for everyday wear. Clean lines, considered shapes, and a focus on quality guide everything we do.
Each pair is made to fit seamlessly into a modern, versatile wardrobe—refined, functional, and easy to wear.
Returns and Exchanges
Returns:
ENRICHI does not currently offer returns on any purchased items, including full price and sale items.
ENRICHI does offer exchanges on all purchased items.
Eligibility for Exchanges:
- Items must be exchanged within 30 days from the date of purchase.
- Items must be in their original condition.
- Proof of purchase (receipt or order confirmation) must be provided.
Process for Exchanges:
- Contact our customer service team at info@enrichiliving.com to initiate an exchange. Further instructions will be provided to you. You are responsible for return shipping costs. We recommend using a trackable shipping service to ensure your return reaches us.
Defective or Incorrect Items:
- If you receive a defective or incorrect item, please contact us within 7 days of receiving your order. We will arrange for the item to be exchanged at no additional cost to you.
Exchange for Different Items:
- If you wish to exchange an item for a different product, please note that you may need to cover any price difference. If the new item is of lesser value, the difference will be provided as store credit.
Store Credit:
- If the item you wish to exchange is out of stock, we will issue a store credit for the original purchase price.
Shipping and Delivery
ENRICHI ships internationally.
Once you place your order, you will receiving an order confirmation number and a shipment tracking number.
ENRICHI uses tracked shipping for all orders.
For delays or queries relating to your items delivery, please email info@enrichiliving.com
Payments
ENRICHI uses secure methods to complete purchases made on our website using credit cards. We take measures to protect your data and information.
ENRICHI currently accepts the following forms of payment:
Credit Cards
Store Credit issued by ENRICHI
Privacy Policy
At Enrichi, we respect your privacy. We collect basic information like your name, email, address, and payment details to process orders and improve your experience. Your data is kept secure and never shared with third parties, except to complete your purchase (e.g. payment or shipping providers).
By using our site, you agree to this policy.
Terms and Conditions
By using enrichiliving.com, you agree to our terms. All products are subject to availability. Prices may change without notice. We reserve the right to refuse or cancel orders at our discretion.
All content on this site is owned by Enrichi and may not be copied or used without permission.